Shipping | Payment | Guarantee

PAYMENT:

We use the most secure payment method - PayPal.

Millions of people trust PayPal to buy, sell, and send money—without sharing their financial information.

SHIPPING:

All items will be crafted, carefully packaged and sent within 1-5 business days after payment is received.

We ship WORLDWIDE from our workshop in Kiev, Ukraine or from our Warehouse in China.

USA orders are shipped from our USA warehous ( if in stock ).

DETAILED SHIPPING INFORMATION:

 ✔ Shipping method:
• All packages are sent via international registered airmail.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
✔ Terms & Delivery time:
• Shipping usually takes about 7-21 business days.
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee the exact arrival time.
✔ Custom Fees and Duties:
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
✔ Packaging:
• Every item is packed into individual box.
• Your parcel will come in a safe box.
• Including notes, cards and shipping gifts directly to the recipient are always welcome. If you have some special request feel free to contact us.

 

OUR GUARANTEE:

We love what we create are proud of our quality.

And we want to make happy every owner of our wooden accessories.

✔ Returns are welcome within two weeks after delivery, so feel free to contact us for further information.
✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact us ASAP.
✔ If your package was returned to us as unclaimed I'll contact you for further information on delivery or canceling an order.
✔ If you have some problems during the shipping (package does not come, it takes too long) - please contact for assistance.