Shipping | Payment | Guarantee
We use the most secure payment method - PayPal.
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All items will be crafted, carefully packaged and sent within 1-5 business days after payment is received.
We ship WORLDWIDE from our workshop in Kiev, Ukraine or from our Warehouse in China.
USA orders are shipped from our USA warehous ( if in stock ).
DETAILED SHIPPING INFORMATION:
| ✔ Shipping method:
• All packages are sent via international registered airmail.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
✔ Terms & Delivery time:
• Shipping usually takes about 7-21 business days.
Please note, transit time may vary depending on your location and customs processing, so I can’t guarantee the exact arrival time.
✔ Custom Fees and Duties:
• Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.
• Every item is packed into individual box.
• Your parcel will come in a safe box.
• Including notes, cards and shipping gifts directly to the recipient are always welcome. If you have some special request feel free to contact us.
We love what we create are proud of our quality.
And we want to make happy every owner of our wooden accessories.
✔ Returns are welcome within two weeks after delivery, so feel free to contact us for further information.
✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact us ASAP.
✔ If your package was returned to us as unclaimed I'll contact you for further information on delivery or canceling an order.
✔ If you have some problems during the shipping (package does not come, it takes too long) - please contact for assistance.